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When he asked for a data transfer to a new drive he had just purchased in-store, he was told the team didn't have a USB-C adapter—an ironic excuse for a tech giant—and was suggested to try a different computer shop "down the street". The Appointment Standoff

In one of the more unusual complaints from this branch, a customer named Chris H. described the "absolute worst experience" he’d ever had with technical support. According to Chris, the staff seemed less interested in his failing hard drive and more occupied with . best buy geek squad brandon fl

: Several users reported being billed for protection plans on devices they no longer own. When he asked for a data transfer to