Call Sony support at if you prefer phone assistance.
: Using your GSP for a replacement typically fulfills that specific contract. You may need to purchase a new protection plan for the replacement controller. 2. Sony Manufacturer Warranty DualShock 4 controllers best buy ps4 controller warranty
If you purchased an optional protection plan (typically 2 years for about $19.99), the process is generally faster and covers more issues. Call Sony support at if you prefer phone assistance
You will likely need to ship the controller to a service center at your own expense; Sony covers the return shipping. 3. Best Buy Standard Return Policy come with a from Sony.
: Only covers defects in materials or workmanship. It does not cover accidental damage or normal wear and tear.
: Bring the faulty controller to any Best Buy store . They can often provide an immediate in-store exchange for a new controller if it’s in stock. If not, they may issue store credit or order a replacement for you.
come with a from Sony.