: Visit a local Best Buy store. Associates can look up all profiles linked to your info and apply certificates directly at the register.
If the certificate still won't apply, you can use these official channels for a manual fix: best buy reward certificate not working
: Once a certificate is generated, it usually expires within 60 days . Expired certificates generally cannot be replaced, though customer service may occasionally reissue standard (non-promotional) ones if they expired very recently. : Visit a local Best Buy store
: Call 1-888-BEST-BUY (1-888-237-8289) to have accounts merged or missing rewards reissued. best buy reward certificate not working
: Use the Chat Now feature on the Best Buy Support page. Agents can often create a transaction for you and manually apply the certificate. Community Experiences