Generally limited to diamond jewelry originally purchased from Kay. Some stores may accept "foreign" diamonds (not bought at Kay), but this is less common and relies on an in-store assessment.
If you recently bought something and just changed your mind, you can get a full refund if you act quickly: does kay jewelers buy back jewelry
If you have unwanted gold or platinum jewelry, Kay has a separate program for this, though it is usually handled rather than in physical stores. The new diamond jewelry you purchase must cost
The new diamond jewelry you purchase must cost at least double the trade-in value of your original piece. For example, if you trade in a $1,000 ring, you must buy a new one costing at least $2,000. Instead, they primarily offer a Diamond Trade-In Program
The short answer is for most jewelry . Instead, they primarily offer a Diamond Trade-In Program where you can trade old diamond jewelry for a newer, more expensive piece.
Unlike the trade-in program, this pays out via a check . 3. Return & Exchange Window