This study uses a mixed-methods approach, combining both qualitative and quantitative data. We conducted online surveys of 500 consumers who have downloaded Taobao and shopped on the platform, as well as in-depth interviews with 20 frequent Taobao shoppers.
An Analysis of the Impact of Cross-Border E-commerce on Consumer Behavior: A Case Study of Taobao's International Shipping Download taoaic
Previous research on e-commerce and consumer behavior has focused on factors influencing online purchasing decisions, such as trust, convenience, and product availability. Cross-border e-commerce adds another layer of complexity, with consumers facing additional challenges like language barriers, cultural differences, and shipping logistics. This study uses a mixed-methods approach, combining both
The growth of cross-border e-commerce has significant implications for consumer behavior, with platforms like Taobao leading the way. By understanding the motivations, challenges, and experiences of consumers who download Taobao and shop on the platform, businesses and policymakers can develop strategies to improve the cross-border e-commerce experience and facilitate global trade. This study uses a mixed-methods approach