Photos of the item being packed, the shipping label, and the sealed package.
Sellers are often treated as guilty by the bank, making evidence crucial. ebay chargeback reddit
Dealing with a chargeback (or "payment dispute") on eBay is a stressful scenario for any seller. When a buyer bypasses eBay’s Money Back Guarantee and goes directly to their financial institution—claiming "item not as described," "unauthorized transaction," or "item not received"—the process shifts from eBay’s control to the bank's, often leaving sellers worried about losing both their item and their money. Photos of the item being packed, the shipping
The most important takeaway from Reddit is that . eBay acts as the middleman, passing evidence back and forth, but they do not make the final decision. When a buyer bypasses eBay’s Money Back Guarantee
Essential for items over $\approx$$300–$750 (and often recommended for less).
Based on insights from communities like r/eBaySellerAdvice and r/Ebay, 1. Understanding the Reality: It’s the Bank, Not eBay
Screenshots of the listing description and all communications with the buyer showing they were satisfied or that they did not read the description.