: Use simple language that matches how your customers actually talk. Example FAQ Structure What services do you offer?
We provide a list of services including [Service A] and [Service B]. You can book directly through our online scheduling tool. Can I get a refund?
: Use "I" for the customer and "you" for the business (e.g., "How do I track my order?").
Yes. Refunds are processed within 5-7 business days of your request. Advanced Tips for Implementation
: Start each point with words like What, How, Where, or Can to match how people naturally seek help.
: Start with a clear "Yes" or "No" for closed questions. Limit each answer to one or two sentences without unnecessary backstory.
