Process Consultation Revisited: Building The - He...
Every question or comment changes the client's perspective.
Don’t assume you know anything; ask questions to uncover the client's reality.
Schein defines process consultation (PC) as a philosophy of "helping" that focuses on the within an organization—communication, leadership, and group dynamics. The goal is to establish a relationship where the client feels empowered to diagnose and solve their own problems. The Three Models of Help