“Yes - customer service is abysmal, and Shoebuy is the reason I will probably never again buy shoes online. They would not accept a return on some expensive hiking boots (fit was poor on me, and they had a defect).” WorthEPenny
: Older discussions on Reddit suggest the original site was a reliable place for discounts on brands like Vans and New Balance, though even then, shipping was noted as slow. Specific Warnings for NZ Shoppers shoebuy nz reviews
: Many reviewers on Trustpilot and ConsumerAffairs report "abysmal" or non-existent customer support, particularly when attempting returns or resolving order errors. “Yes - customer service is abysmal, and Shoebuy
If you are looking specifically for a New Zealand-based URL like , proceed with extreme caution. Community reports on r/newzealand highlight a surge in fake shoe websites that mimic legitimate brands or use ".co.nz" extensions to appear local. If you are looking specifically for a New
: Users have reported being scammed by sites that clone actual shoe brands, only realizing the error when the confirmation email arrives from an unrelated source. Community Experiences