Citibank issues two distinct versions of the card, each with different ownership and network implications:
As of late 2025, interest rates on these cards are notably high, with some reaching 31.49% .
A "closed-loop" card that can only be used at Best Buy stores and BestBuy.com .
Best Buy acts as a strategic partner, utilizing the credit program to drive customer loyalty through integrated rewards and specialized financing offers. Card Variations and Acceptance
Cardmembers can manage their accounts through the Citibank Account Online portal or by contacting Citibank customer service at 1-888-574-1301 . Learn About the My Best Buy® Credit Card
Rewards earned on the cards are managed through the My Best Buy loyalty program and are typically redeemable only for Best Buy reward certificates.
Citibank (via its division, Citi Retail Services ) manages the entire loan portfolio, handles credit approvals, and sets the terms of the card agreements.