Some states (like California or Florida) use electronic titles. CarMax can often verify ownership through state databases without a paper copy. Key Requirements

In many states, CarMax can help you request a duplicate title. You will typically need to fill out state-specific forms (e.g., an application for a duplicate title) during your appointment.

In most cases, , but the process varies significantly depending on your state's laws and why you don't have the title. Common Scenarios

If you are still making payments, your finance company likely holds the title. CarMax will contact your lender for payoff information and handle the title transfer once the loan is settled.

Regardless of whether you have the physical title, you must bring the following to your CarMax appointment: