What Our Words Say... — The Secret Life Of Pronouns:

Julian sat in stunned silence. He had spent years listening to the stories people told him, never realizing that their smallest, most boring words were shouting the truth.

Aris didn't look at the complaints or the project updates. He ran the text through his software, stripping away the jargon. He was looking for the fingerprints of the psyche: function words. The Secret Life of Pronouns: What Our Words Say...

As Julian left, Aris turned back to his monitor. He looked at a draft of an email he was writing to his own estranged daughter. He saw the "I"s piling up like a wall, a testament to his own ego and his need to be right. With a sigh, he began to delete them, searching for a "you" that might finally bridge the gap. Julian sat in stunned silence

Fix the culture, Julian pleaded. Tell me who is lying and who is leaving. He ran the text through his software, stripping